Posted on by Carlos Hernandez

Training Materials Available from SchoolMessenger for Presence

There is a wide variety of training materials available through SchoolMessenger for our Presence website. To access these, go to https://resourcecentral.schoolmessenger.com. You must login with your SchoolMessenger account username and password (not your OCPS account). If you have not requested one yet, there is a box on the right side of the home page of the above site to request one.

Here are some of the training materials provided:

  • Presence Guides
    • FAQs Guides
      • Accessibility FAQ
      • SSL Certificate FAQ
    • Getting Started Guides
      • Text Editor Guide
      • Presence Administrator Guide
      • Presence User Guide
    • Quick Walkthroughs and Troubleshooting Guides
      • How to Add a New Portlet to a Page
      • How to Recreate the (Left-Hand) Site Navigation
    • Presence Web Pages Guides
      • Calendars Guide
      • Discussion Forum Guide
      • Document Container Guide
      • External Link Pages Guide
      • News Engine Guide
      • Photo Gallery Guide
    • Presence Standalone Modules Guides
      • Blogs Guide
      • Form Engine Guide
      • Knowledge Repository Guide
      • Newsletters Guide
      • Banner Portlet
      • Map Portlet
      • Page Directory Portlet
      • RSS Aggregator Portlet
      • Site Map Portlet
      • Tabs Portlet
  • Presence Training Videos
    • Content Editing/Calendars
      • Presence Content Editing Training Videos
        • Toolbar Review
        • Design Mode
        • File Manager
        • Text Editing
        • Image Placement
        • Hyperlink Insertion
      • Presence Calendar Training Videos
        • Calendar Basics
        • Advanced Calendar Functions
        • Inserting iCal Feed
    • Administration/Design
      • Presence Users/Groups/Permissions/Approvals
        • Users and Groups
        • Roles and Site Permissions
        • Page Permissions
        • Approval Rules
      • Presence Design Videos
        • Document Container
        • Photo Galleries
        • Page Layout
  • Presence Live Webinar Training (Select for schedule)
    • SchoolMessenger Presence Site Admin Fast Track
    • SchoolMessenger Presence Author
    • Calendars
    • Content Portlet
    • Banner Portlet

Finally, you can contact support at 1.800.920.3897 or go to https://schoolmessenger.com/support and select to contact support by:

  • Web Form
  • Live Chat
  • Phone
  • Or even a Live Web Session